Privacy Policy
Last Updated: Jan 19, 2025
Introduction
Welcome to sergecourtoismix.com. This Privacy Policy explains how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable laws.
Contact Information
This website is operated by:
Name: Serge Courtois
Address: 29 Rosboesch, 6870 Wecker, Luxembourg
Tax Number: LU35274841
For privacy-related inquiries, email: serge (at) sergecourtoismix.com
What Data We Collect
1. Analytics and Behavioral Data:
We use Google Analytics and Meta Pixel to track visitor behavior and measure ad effectiveness.
2. Newsletter Data:
When you sign up for our newsletter via MailerLite, we collect your email address.
3. Communication Data:
Data you provide through email, WhatsApp, or Calendly for communication and scheduling purposes.
4. Cookies:
Data collected via cookies to enhance your experience, analyze performance, and deliver personalized ads.
Legal Basis for Processing
We process your personal data based on:
- Consent: For newsletter signup, cookies, and analytics tracking.
- Legitimate Interest: To improve our services and understand website usage.
How We Use Your Data
- To analyze website performance and improve user experience.
- To measure the effectiveness of our advertising campaigns.
- To communicate with you via email, WhatsApp, or Calendly.
- To send newsletters if you’ve opted in.
Third-Party Services
Your data may be shared with the following third-party processors:
- Google: Analytics and advertising services.
- Meta: Pixel tracking for ad campaigns.
- MailerLite: For managing newsletter subscriptions.
These processors comply with GDPR through measures like Standard Contractual Clauses (SCCs) for international data transfers.
Data Retention
We retain your data only as long as necessary for the purposes outlined above:
- Analytics data: Retained for up to 24 months.
- Newsletter data: Retained until you unsubscribe.
- Communication data: Retained for up to 12 months after the last interaction.
Your Rights Under GDPR
You have the following rights regarding your personal data:
- Access: Request a copy of your personal data.
- Correction: Request corrections to inaccurate or incomplete data.
- Deletion: Request that your data be deleted (“right to be forgotten”).
- Restriction: Request that we limit the processing of your data.
- Portability: Request your data in a machine-readable format.
- Objection: Object to processing based on legitimate interests.
To exercise these rights, email serge (at) sergecourtoismix.com
Cookies and Consent
We use cookies to enhance your experience and track website usage. You can manage your preferences using the cookie banner, which allows you to:
- Accept all cookies.
- Reject all cookies.
- Customize your cookie preferences.
Data Transfers Outside the EU
Some of your data may be processed outside the EU (e.g., on Google, Meta, or MailerLite servers). These transfers are safeguarded by GDPR-compliant measures such as Standard Contractual Clauses (SCCs).
Third-Party Links
Our website contains links to third-party websites (e.g., YouTube, WhatsApp, Calendly). We are not responsible for their privacy practices.
Supervisory Authority
If you believe we have violated your rights under GDPR, you have the right to lodge a complaint with the Luxembourg supervisory authority:
CNPD - Commission Nationale pour la Protection des Données
- Website: [www.cnpd.lu](https://www.cnpd.lu)
- Address: 1 Avenue du Rock’n’Roll, L-4361 Esch-sur-Alzette, Luxembourg
Changes to This Privacy Policy
We may update this policy periodically to reflect changes in our practices or legal requirements. Changes will be posted on this page with the updated date.
Consent
By using this website, you consent to the terms outlined in this Privacy Policy.